Clear answers to the questions that matter most.

Greystone Logistics Inc is one of the world's leading supply chain management companies. We provide end-to-end logistics solutions including ocean and air freight forwarding, contract logistics (warehousing and fulfillment), customs brokerage, and specialized services such as project cargo and cold chain. We operate in 170+ countries with over 78,000 employees.

You can request a quote through our Contact page, by calling our commercial team, or by emailing enquiries@greystonelogisticsinc.com. To receive an accurate quote, please have your origin and destination, cargo details (dimensions, weight, commodity type), and required delivery timeline ready.

Yes. Greystone Logistics Inc serves businesses of all sizes — from SMEs shipping a few pallets per month to Fortune 500 companies with fully outsourced global supply chains. Our solutions are scaled and priced accordingly.

Greystone Logistics Inc combines freight forwarding, contract logistics, customs support, project cargo, and real-time tracking in one coordinated service model. Clients get one accountable logistics partner instead of disconnected point solutions.

FCL (Full Container Load) means your cargo fills an entire container — typically more cost-effective for larger shipments and faster because your container is not consolidated with others. LCL (Less-than-Container Load) means your cargo shares a container with other shippers' goods, making it ideal for smaller shipments where you only pay for the space you use.

Transit times vary by trade lane. Common examples: Asia to Europe 25–32 days, Asia to US West Coast 14–18 days, Asia to US East Coast 28–35 days, and intra-Europe 3–10 days. These are port-to-port estimates — door-to-door times include origin and destination drayage plus customs clearance.

Air freight is best when shipment urgency outweighs cost — for time-sensitive goods, high-value cargo, or supply chain disruptions requiring emergency restocking. Ocean freight is more cost-effective for non-urgent, high-volume, or low-value-density cargo. Our freight mode advisors can help you model the right choice for your specific situation.

Yes. Greystone Logistics Inc's licensed customs brokers operate in 170+ countries. We handle all import/export declarations, tariff classification, duty optimisation, and compliance documentation — ensuring your cargo clears customs efficiently and without costly delays.

Yes. Our specialized project logistics teams manage heavy lift, out-of-gauge, and complex multi-modal project moves for industries including energy, mining, and construction. We handle route surveys, permits, specialized equipment, and end-to-end coordination.

Yes. Greystone Logistics Inc operates a dedicated project cargo division handling breakbulk, out-of-gauge, and heavy-lift shipments across 120+ countries. Our teams manage route surveys, permits, specialized lifting gear, and end-to-end coordination from origin to final site.

We support energy, oil & gas, mining, construction, infrastructure, and industrial manufacturing — moving turbines, transformers, plant modules, and other high-value oversized equipment with full chain-of-custody.

We recommend engaging our project team as early as possible — ideally during the procurement phase. Route surveys, permit applications, and specialized equipment booking can take several weeks depending on the corridor and cargo dimensions.

Yes. We combine ocean, air, rail, barge, and heavy-haul road transport into a single engineered movement, with one accountable project manager coordinating every leg and handover.

You can track any Greystone Logistics Inc shipment at greystonelogisticsinc.com/tracking using your Greystone Logistics Inc reference number, bill of lading, or container number. Real-time tracking is available 24/7 with milestone updates, estimated arrival times, and exception alerts.

You will need one of the following: a Greystone Logistics Inc shipment reference number, a bill of lading number, a container number, or an air waybill number. These are provided in your shipment confirmation documents.

Yes. Greystone Portal gives you full visibility across your shipments, documents, invoices, and reports. Contact your account manager or visit our website to register for portal access.

Yes. Greystone Logistics Inc offers EDI (Electronic Data Interchange) and API integrations for enterprise clients who wish to receive shipment data, milestone events, and documentation directly within their own ERP or TMS systems. Contact our technology team for integration options.